Additional Information

Additional Information

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Currency - All prices are in AUD

Currency - All prices are in AUD
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Sobo-Tech Fitness

Warranty

COVERED

  • Covers failure due to normal use from wear and tear.
  • Covers parts replacement including wearable parts, and other essential parts (non-essential not covered). 
  • Covers software/hardware issues including error codes, console and program malfunctions. In many cases, these are simply a call fix.
  • Labor warranty service is only valid within 100 driving miles one way from Sobo-Tech Fitness Warehouse.
  • Parts Warranty Service is only valid in the United States.
  • Cosmetic blemishes and defects in any manner unless defective on arrival are not covered by warranty. 
  • Warranty also doesn’t cover damage during transit; all damage during transit should be relayed to the shipping carrier by customer.

NON COVERED

  • Machine evident of improper use in any way.
  • User disassembling/reassembling the machine under unauthorized supervision.
  • Water, fire, heat, wind, extreme cold,or elemental damages such as the machine being left in an outdoor setting or a very humid environment. These elements cause the machine to wear and deteriorate significantly quicker than a proper environment.
  • The product or major parts to the machine, are reported as stolen/missing
  • Unit is sold as residential warranty, transferred to commercial facility ownership unchanged
  • Unit is sold from original customer

ADDITIONAL INFO

  • Warranty service in New England will be provided by Sobo-Tech Fitness repair technicians
  • Warranty service outside of New England will be provided by our network of fitness technicians
  • A technician is dispatched for diagnosis usually within one week or less after service request within 100 miles or less, otherwise timing varies